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The field of Human Resources Management is among the most
diverse areas of organizational management involving a number
of different fields as noted on the
consulting section. To
help guide you to the solution you are looking for the
following is a partial list of the specific systems and
analysis that we can provide to your organization.
Labour Planning
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Human Resources Audit - if your organization is generally
happy with your Human Resources Management practices but
wants to ensure that it is compliant and effective a Human
Resources Audit is a cost effective way to identify and
prioritize areas for improvement.
Labour Planning – usually related to start up companies or
those expecting rapid change (growing or shrinking) a labour
plan helps avoid unnecessary expense from hiring too soon
and unnecessary production delays and bottlenecks from
hiring too late. We have some innovative approaches to
planning that will have the right people in the right place
at the right time.
Succession Planning – a much talked about Human Resources
Management issue. We have simple, practical approaches to
succession planning to help your organization reap the
benefits with a minimum of administrative overhead.
Governance
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Strategic Planning Facilitation – need an outside party to
guide your team through a strategic planning exercise? Our
experience facilitators can provide the structure necessary
for all the members of the planning team to contribute their
best to this important project.
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Board of Directors Consultation – With ever-greater
emphasis on Board accountability and liabilities it is
important for Boards to strike the right balance between
‘directing’ and ‘managing’ the organizations they serve. We
can assess your organization’s needs and suggest changes
that will improve Board performance and reduce liabilities.
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Board Member Training – New Board members and even
experienced Board members can benefit from training as they
assume the Director’s chair. We can provide specific
training and orientation to Boards to help orient them to
their new roles and avoid the pitfalls encountered by many
Board members.
Recruitment
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Recruiting - Is your organization experiencing high turnover, poor
performance, or having trouble finding the right person for
the job? We can help by carefully defining the roles you
need to fill, conducting a professional recruiting process
that satisfies all the stakeholders, and finding the people
you need to staff hard-to-fill positions.
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Career Planning - Usually intended for key personnel
we can put together a training and development plan for maximizing the talents of your
employees. Reduce the risk of resignation,
maximize your investment in your personnel, and improve employee morale
and commitment to the organization.
Compensation
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Pay Equity Compliance – Do you have a Pay Equity Officer at
the door? Whether the result of an employee complaint or a
random inspection the Officer will be expecting to see
documentation proving that your organization is meeting its
ongoing obligations under the Pay Equity Act. We have
experience working with Pay Equity Officers and can help you
avoid common pitfalls and bring your organization into
compliance as quickly as possible.
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Compensation Systems – If you’re finding that ad hoc
compensation decisions are creating employee relations
issues and complaints then maybe your organization is ready
to take a more structured approach. In our experience
organizations pay too much for some positions while
underpaying others. Let us show you how a compensation
system can quickly and easily bring some discipline to
compensation decisions.
Incentive & Bonus Plans - if you need bonus or
incentive plan to spur your staff on to greater productivity
we can help design and implement a program to accomplish
your organization's goals.
Labour Market Surveys – We have access to the latest
compensation and benefit data for a wide variety of
positions across the organization. If you have a unique
position or operate in an unusual industry we can perform a
custom compensation data to get the information you need to
put together a compensation package to attract and retain
hard-to-find talent.
Employee Benefits & Pensions
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New Benefit Plans - Is your organization ready to start
offering an employee benefit program? We can help advise
you on the type of plan your organization needs and help
place the plan with an appropriate broker, insurance
company, or third-party administrator from our network of
employee benefit suppliers.
Shopping your plan - already have an employee
benefit plan but it's been more than 3 years since
you've gone to the market to have it requoted?
Facing large premium increases? We can help assess
the cost / benefit aspects of your plan and shop the
market to ensure your organization is getting the plan
you need at a competitive price.
Pension Plan Design -
We can help you decide what type of plan is right for your
organization, negotiate the required agreement, and
administer the plan.
Group RRSP - A popular form of providing for
employee retirement that may include an employer
contribution. We can help sift through the
confusing options, place your plan, and follow through
with employee communication.
Performance Evaluation
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Performance Evaluation - Providing employees with positive, constructive feedback
on their performance, setting goals and objectives for the coming
year, and monitoring performance is among the least favourite
activity of most supervisors. We have systems and
approaches to turn this potentially unpleasant chore into a
fun and interesting experience!
Training & Development
We can review your organization's skill requirements vs.
the skills held by your current complement of employees and
put together a plan to fill those 'gaps' through training,
development, and recruitment.
Custom Training - Need
a specific course developed? We have several skilled
course developers on staff that can source or develop
courses to your specifications.
Customer Service Training
- effective customer service has been identified by our
clients as a mission critical function. We have staff
that can provide cutting-edge customer service training and
can back it up with ongoing individual and team coaching to
deliver consistently excellent customer service to clients,
customers, and staff.
Health & Safety
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H & S Audits - We can conduct a health and safety audit of your operation.
We will make sure that workplace conforms to the Act and
that your staff has received the proper training.
WSIB Case Management - Failing to manage WSIB cases properly can result in
increased costs, fines & penalties, and negative employee
relations. Let us handle your WSIB cases and
coordinate them with other employer and government benefit
programs.
Employee Relations & Communications
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Positive ER - We can help by
devising the employee relations and communications strategy
best suited to your style and your organization.
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Effective Supervision - Managers and front-line
supervision are key to creating a positive work environment.
We can provide the training and support necessary to ensure
that a positive employee relations environment is created
and maintained.
Termination
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Termination Services - From progressive discipline
through to termination we can guide you through the process
and conduct termination meetings to ensure that your
organization is protected from security issues and legal
risks. Unlike a strictly legal approach we work to
identify and address underlying issues and ensure that
remaining employees are managed appropriately. We work
with leading labour lawyers to safeguard your organization's
legal interests.
Exit Interviews - The reasons why employees resign
may not be as clear cut as it appears. We will meet
with exiting employees and conduct a thorough assessment of
the reasons for their departure. Use this information
to address and prevent further resignations.
Payroll
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Payroll Setup - Most
payroll services perform only minimal setup and will not
accept responsibility for ensuring your payroll practices
are effective, efficient, and compliant with legislation.
We can source an appropriate payroll solution, ensure that
it is setup and tested properly, and follow through to
connect the system to the rest of your management
information systems.
Human Resources Information Systems
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HRIS - We can set
up a simple and effective HRIS solution for your
organization or source, design, and customize an HRIS to
suit your specific needs.
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Intranet/Internet HR services -
need to service and communicate with employees? Do you
have multiple locations and finding it challenging to
maintain effective contact with employees and manage routine
employee services and communication? We can harness
Intranet and Internet technology to create simple,
easy-to-navigate, web communication systems to supply,
gather, and process information on employee benefits,
company policies, etc.
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